ReLease Cancel Anytime Terms and Conditions

ReLease provides flexible renting products that give you the option to leave your lease agreement at a ReLease-enabled apartment community (a ReLease-Enabled Rental) within a defined period of time, as set forth in these Terms. These Terms govern the ReLease Cancel Anytime flexible renting product (the Product). By purchasing the Product, either independently or through a ReLease-Enabled Rental, you agree to these Product Terms, ReLease’s Terms of Service, and ReLease’s Privacy Policy.

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The Product is subject to the following requirements and restrictions:  

1. Purchasing the Product. The Product is purchased on a per-lease basis.
2. How it works. If you have purchased the Product for any ReLease-Enabled Rental, you have the option to cancel your lease at any time within the specified timeframe provided at purchase, typically from the purchase date until 30 days before the lease start date. Once this timeframe has passed, the Product will expire, and any cancellations will be subject to the terms of your lease agreement.
3. Valid Cancellation for ReLease Cancel Anytime. Except as provided in section 9, you must cancel your ReLease-Enabled Rental in the ReLease App within the timeframe specified at the time of purchase.
   1. If applicable, you must pay in full all leasing concessions, incentives, discounts, or offers (together, Leasing Concessions) owed, before cancellation can be approved.
   2. If applicable, you must pay the administrative fee made clear to you at the time of purchase (the Administrative Fee) prior to a cancellation being finalized.
4. Covered Costs. Full or partial compensation, up to the limit made clear to you at the time of purchase (the Limit), will be provided in order to cover costs that you or your building management may incur as a result of your cancellation. This compensation can include outstanding rents, cancellation fees, and/or buyout fees owed based on your specific lease agreement.
   1. Outstanding Rent. ReLease will pay directly to your building management any outstanding rent owed on the same schedule as in the lease agreement without acceleration, from the start date of your lease agreement until a replacement tenant is found, up to the Limit.
   2. Cancellation Fees. ReLease will pay directly to your building management any cancellation fees owed due to a Valid Cancellation, up to the Limit.
   3. Lease Buyout. If available, ReLease may choose to pay directly to your building management the Lease Buyout amount specified in your specific lease agreement in lieu of Outstanding Rent and Cancellation Fees, up to the Limit.
5. Excluded Costs. Compensation for cancellations does not include any of the following:
   1. Leasing Concessions
   2. Security deposits or security deposit replacements
   3. Damage done to the rented premises
6. Compensation Timing. Payments by ReLease of compensation amounts will be processed within ten (10) business days of a Valid Cancellation.
7. Modifications. If the lease agreement of your ReLease-Enabled Rental has been modified or adjusted in any way after the purchase of the Product, the Product will apply only to the original amount and terms of the lease agreement provided at the time you purchased the Product.
8. Good Standing. In order for the Product to be applied, you must be in good standing with ReLease and with your building management.
9. Exclusions. The Product does not apply if, subsequent to your purchase, any of the following occur, based on the sole discretion of ReLease:
   1. any premeditated actions leading to a cancellation, including but not limited to actions, decisions, or situations that are intentionally planned or consciously executed by the renter with prior, undisclosed knowledge before purchase.
   2. a cancellation or termination of the lease agreement by your building management for any reason, including the result of a force majeure event.
   3. any voluntary move-out or cancellation requested by you directly with your building management of any lease agreements subject to the Product.
   4. the rental unit is deemed unfit for living, including but not limited to any scenarios where the unit fails to meet basic living standards or safety requirements due to reasons such as significant damage, health hazards, legal condemnations, or other circumstances rendering it unsuitable for habitation.
   5. Building management has breached the lease agreement and/or rental contract, or has failed to maintain the rental unit in a fit and habitable manner.
   6. the lease agreement is found to be illegal at any point during the coverage period, or any other circumstances where the tenancy is deemed unlawful.
   7. you or another resident of the rental unit are legally evicted for any reason during the coverage period.
   8. a declaration of an “emergency” or similar “extraordinary measures” taken by any governmental authority in the city, region, or country of your ReLease-Enabled Rental
   9. a designation by the World Health Organization (WHO) that the city, country, or region of your ReLease-Enabled Rental is at risk from COVID-19. In the event of such cancellation, or change, declaration of emergency, alert, notice, designation, or other similar government action, your purchased Product shall expire immediately and any compensation for your ReLease-Enabled Rental will be subject to the rules and regulations imposed by your building management and relevant local authorities.
10. Other Restrictions. The Product may only be purchased within 7 days of the time you signed your lease agreement, and may not be added after this window has expired, unless written approval has been provided by ReLease. The Product must be purchased for all residents of the rental unit. If there is more than one resident of the rental unit, the resident who purchased and/or activated the Product shall determine how to exercise the Product, which shall apply to any other resident included on the lease agreement. ReLease may not offer the Product to all ReLease-Enabled Rentals. ReLease reserves the right to deny the purchase of the Product to any customer for any lawful reason. The Product is only valid for the lease agreement for which the Product was purchased. The Product is not transferable and cannot be carried over to any future lease agreements.
11. Non-Transferable Product Fee. All fees paid for the Product are non-transferable. 
12. Non-Refundable Product Fee. You may cancel the Product for a full refund within 30 days post-purchase (the Cancellation Window). After the Cancellation Window has passed, all fees paid for the Product are non-refundable. However, a partial pro-rated refund may be provided in cases where the coverage period of the Product is not fully used due to a cancellation, subject to ReLease's approval. No refunds will be granted once a cancellation has been submitted or any compensation has been provided under the Product Terms.
13. Tenant Rights Regimes and Additional Information. Certain jurisdictions, including most states in the U.S., have adopted laws and/or regulations requiring building management to provide zero-cost early lease terminations to residents who meet specific eligibility criteria (e.g. you or another resident of the rental unit experience domestic violence, sexual violence or stalking, and they currently feel unsafe in their home or believe there is a risk to their safety, including physical, emotional or psychological safety, or the safety of their children if they stay in the rental unit). You may have rights under these Tenant Rights Regimes even if you do not purchase the Product. The value the Product provides is as a quick and easy way for you to cancel your lease agreement, without having to go through your building management. For more detailed information regarding your existing early termination policy from your building management, speak with your building management, and for more details of Tenant Rights Regimes refer to your local landlord tenant board.
14. Not Insurance. The Product allows you to cancel your lease agreement of a ReLease-Enabled Rental at any time and for any reason within the Product Terms. ReLease provides its customers with the Product to provide a more seamless and flexible experience for rentals administered with the assistance of the ReLease App. The Product Terms are not an offer to insure, do not constitute insurance or an insurance contract, and do not take the place of insurance obtained or obtainable by you.